Frequently Asked Questions
We will be stopping home deliveries on Friday 26th June.
The last date to place orders is Wednesday 24th June.
Can you deliver to me?
We are currently delivering to addresses within 15 miles of our nursery located at GU3 3HB. Please check your postcode on Google Maps before placing your order. We will cancel orders that are too far away.
I'm over the 15 mile cut-off, can you make an exception?
No, we're really sorry! We do not have the capacity to deliver further afield. However, Longacres in Bagshot and Henry Street near Reading are also selling our bedding plants via their online shops if you specifically looking for home delivery.
Can I amend my order?
Unfortunately we are no longer making amendments once orders have been placed. Please make sure that you have everything you want in your cart before checking out. Don't forget that we sell compost!
How can I leave specific delivery instructions?
There is a comment box on the cart page. Please write any specific delivery instructions in there prior to completing your order.
Can I delay my delivery / order in advance?
Unfortunately we are unable to take advance orders (e.g. for delivery in a few weeks time) as our stock is constantly changing and we do not have the capacity to keep orders to one side. Please only place an order if you are prepared for your plants to be delivered within 1-5 working days.
Will my plants need frost protection?
Please be aware that some of our plants are frost tender and will require extra measures to prevent them dying. This could be achieved through covering plants or bringing them inside overnight. Please note that we will not issue refunds for plants that are frost damaged after delivery.
Are you open to the public?
Unfortunately not. We are a wholesale business who have never been open to the public - this home delivery service is completely new to us! Sadly we just don't have the space or staff to safely allow customers to visit the site or collect orders. We are only able to offer home delivery.